Drive Better Customer Experience with Artificial Intelligence Chatbots

Wizeline builds AI-powered bots that enable 1:1 interactive customer experiences at scale.

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What can a bot do for my brand?

Deliver Personalized Experiences


Engagement is difficult to generate. Chatbots are the easiest way to communicate with your customers over any other channel.

Gain Customer Insights, Fast!


Angry customers churn. Having 24/7 support proves to mitigate angry customers and increase retention up to 6 times.

Hit Your Brand Goals

Deploy Faster

Looking for a new channel to communicate with customers? Chatbots are 10 times faster to deploy than an app.

Bring your brand to life with conversational commerce

The Wizeline team develops custom Alexa skills for leading brands and enterprise names.

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How Artificial Intelligence Chatbots Work

How Wizeline chatbots work

1. Users interact through apps they already have, use and trust.

2. Natural Language Processing layer receives the user's message and fetches an appropriate response, learning over time.

3. Wizeline pulls response content from Knowledge Base, CMS, or Data Store(s).

Educate Yourself on AI and Chatbots

We capture the latest news on AI and Chatbots and share the info on a weekly basis. Join the fast-growing subscriber base of 6,000+ informed AI & Chatbot readers!


Deliver Personalized Experiences

Advanced Analytics

Track user behavior and take action. Find where your users get stuck and gain actionable insights with advanced analytics.

Deliver Personalized Experiences

Content Management System (CMS)

Achieve brand continuity. Deliver messages in your brand’s voice in channels where brand identity is typically lost.

Deliver Personalized Experiences

Engagement Management

Interact at the perfect moment. Harness insights to craft the right message at the right time during the customer journey.

Artificial Intelligence Experience

Bismarck Lepe drives Wizeline's strategic vision and global operations.

Bismarck Lepe

Founder & CEO
Founder & CEO

Bismarck Lepe is a seasoned technology entrepreneur and executive. At Wizeline, he drives the strategic direction and operations.

Bismarck founded Wizeline with the goal of helping companies make data-driven decisions. Prior to Wizeline, Bismarck was a co-founder and founding CEO of Ooyala, a video technology platform company. At Ooyala he raised $20M in funding and led the strategy that drove its early growth and success. Previously, he was an early employee at Google, responsible for Ads Quality products and Video Advertising, which contributed over $1 billion in revenue.

Bismarck graduated from Stanford University with a BA in Economics. He is a board member of Soccerly, the leading soccer site in the US. His honors include being named one of the best entrepreneurs in the US by Businessweek, and the Ohtli Award -- given by the Mexican Department of Exterior for contributions to the empowerment of Mexicans and Mexican Americans.

Vidal leads Wizeline’s fast-growing, fast-moving engineering team

Vidal González

Head of Engineering

Vidal leads the engineering team at Wizeline. His main focus: create a thriving engineering culture that empowers and inspires people to build amazing products. Vidal built Wizeline’s first website and he continues to contribute actively to the platform’s growing codebase. Prior to Wizeline, he led a team of 15 in the professional services engineering organization at Ooyala, a video technology company. While at Ooyala, he also launched the company’s Guadalajara office. Vidal studied Computer Science at the Jesuit University of Guadalajara, Mexico (ITESO).

Matt Pasienski

Head of Growth

Matt leads the services team at Wizeline, focusing on delivering successful products for our customers like clockwork. Responsible for attracting top talent and building a culture focused on speed and success, he is deeply interested in the theory and practice of management especially data, communication, decision making and creativity. In previous roles Matt was the CEO of Wize Services, growing the team from 3 people to over 50 in under one year. Matt was the head of product and cofounder of Wizeline and a data scientist at Ooyala. He has a PhD in physics from the University of Illinois and a degree in applied mathematics from the University of California, Berkeley.

Ory Medina

Software Engineer
Software Engineer

Ory is currently pursuing his PhD, with a research focus on human learning and memory. He’s a published author of four research papers and a book chapter on the subject. The long term objective of his research is to “play an imitation game” towards generating Strong Artificial Intelligence. At Wizeline he focuses on Natural Language Processing and the Bots initiative. Ory earned his MSc from Cinvestav.

Gustavo Córdova

Software Engineer
Software Engineer

Gustavo spent many years doing research in the field of Healthcare Systems at UC Berkeley and The University of Sydney, as well as software development and consulting. His passion for new technology led him to own the Bots initiative at Wizeline. Gustavo earned his Master's degree in Software and IT from Tec de Monterrey.

Get a Personalized Demo

Our expert team will walk you through our AI Bots platform based on your main needs and use cases. We can walk you through:

  • Use cases
  • Seeing your data in action
  • Creating a fully personalized customer experience