Wizeline's artificial intelligence-powered chatbots boost customer satisfaction and make support teams more productive and efficient.
Wall Street Journal
How A Chatbot Can Help My Support Team
Mitigate Angry Customers on Social
Quickly identify and respond to customers who are venting about support issues on social media.
Support Global Customers 24/7
Give your customers an always-on channel to access approved support materials, even during off hours.
Automate Self-Serve Support
Chatbots resolve routine issues and questions automatically via chatapps your customers already use.
"Chatbots reduce the distraction associated with answering the same questions over and over again, enabling my team to focus on high-priority customers issues."
- Director of Customer Care, eCommerce
Integrate with your existing platform
Wizeline's chatbot solution integrates with your existing stack, driving additional value from content you've already developed and ensuring that customers see only messages that your team has approved.
How Artificial Intelligence Chatbots Work
1. Users interact through apps they already have, use and trust.
2. Natural Language Processing layer receives the user's message and fetches an appropriate response, learning over time.
3. Wizeline pulls response content from Knowledge Base, CMS, or Data Store(s).
Identify trends and take action
Save Budget, Improve Customer Satisfaction
Bots are easier to use and 10X faster to build than traditional apps. Leverage our team to deliver the experience you need, right now.
Be an early adopter, get a personalized demo today!