Giving & Requesting Feedback: The Key to Continuous Improvement

Giving & Requesting Feedback: The Key to Continuous Improvement

I’m Fernando Flores, a Software QA Engineer at Wizeline. Today, I would like to share why feedback has been and remains so vital to me as I strive to continually evolve and improve, both personally and professionally.

Continuous improvement is a fundamental part of growth; by improving and expanding your knowledge and skills, you will begin to work better with your team and set yourself up to build even more new skills in the future. For me, receiving feedback has been especially crucial in helping me to make progress towards my professional goals in my role at Wizeline.

My Journey to Embracing a Continuous Improvement Mindset 

During my time at Wizeline, I have faced a variety of challenges that have made me better in several ways. One of the main things I have achieved by practicing a continuous improvement mindset is learning how to adapt to a new project in a smart and agile way, aiming to minimize the amount of effort required. Sounds challenging, doesn’t it? Well, this was something I learned to do step by step, by constantly applying this approach in my daily tasks.

When I was first assigned to a new project at Wizeline, I had some negative thoughts about whether I was going to feel comfortable working on it. Specifically, I stressed about whether I was going to be able to learn all the new required technologies in the desired timeframe. After facing that situation, I really started to adopt and believe in the power of a continuous improvement mindset. 

I set out to create a strategy that would allow myself and my team to grow professionally, hand in hand with the project to which we were assigned. Through this experience, I came to fully grasp that communication and feedback are crucial ingredients for successful collaboration and continuous improvement among team members.

What I’ve Learned About Sharing and Receiving Feedback 

Without a doubt, I felt some pressure devising and proposing a strategy to my team in the face of requirements that had to be met on a certain timeline. Throughout the process of trial and error and working to apply good practices within a previously standardized environment, I maintained constant communication with my QA team in search of constructive feedback. This experience taught me two important things:

  1. We all depend on each other.
  2. The knowledge that one has is useless if it is not shared with or fed back to the rest of the team. 

To quote track and field champion Kim Collins, “Strive for continuous improvement rather than perfection.” These words summarize the main idea I’m hoping to get across here: Continuous improvement guides us to success, and working towards it together as a team is a very worthwhile community effort, even if there are some hiccups along the way.

Continuous Improvement: A Pillar of Wizeline 

Wizeline has always maintained high standards in the quality of the software we deliver to our customers, largely thanks to the high quality of our engineers. Our great work culture emphasizes helping and giving constructive feedback to any colleague who requests it, which I highly encourage anyone working with any sort of team to do. 

As my experience hopefully demonstrates, continuous improvement at the team level is key for any company hoping to grow and positively evolve with regard to culture, ethics, and talent, all of which Wizeline is committed to.

Become Part of Our Talented Team

If you are looking for an incredible opportunity and a great company, Wizeline may be the perfect place for you. I invite you to follow us on LinkedIn Wizeline and WizelineAcademy to find information about upcoming bootcamps for IT professionals who want to keep expanding their skills. 

Also, why not give yourself the opportunity to become a Wizeliner? We have open roles for engineers in Colombia, Mexico, Vietnam, and Spain. Apply here today if you’re interested in joining our global team.

Ana Karen Aguilar

Posted by Ana Karen Aguilar on December 27, 2022